Store policies

Policies

Important information about refunds, privacy, shipping, and terms of service.

Refund Policy

Final refund and cancellation terms should be based on confirmed live rates, payment status, dispatch status, and store rules.

Explain how customer contact details, KYC details, addresses, and enquiry records are collected and protected.

Describe insured delivery, city coverage, packaging, dispatch timelines, and customer verification before handover.

Include live-rate confirmation, purity representations, buyback conditions, taxes, and dispute terms.

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